- Empty cart.
- Continue Shopping
Shipping Policy
Processing & Delivery
Digital Products: Digital downloads are available instantly, or sent to your email once payment is confirmed. No shipping involved.
Physical Products: The policy below covers our physical, printed products only. Since each item is made to order, we need a bit of time to prepare it before it ships.
Order Fulfillment (Processing Time)
Fulfillment time is how long it takes us to create and prepare your custom product.
- On average, fulfillment takes 2–5 business days.
- Over 97% of orders ship within 5 business days, and more than half ship within 3 or fewer.
- Fulfillment time is an estimate, not a guarantee. Large orders or temporary stock issues may cause slight delays. This estimate doesn’t include shipping time.
Estimated Delivery Time (EDT)
We calculate your delivery estimate with a simple formula:
Estimated Fulfillment Time + Estimated Shipping Time = Estimated Delivery Time (EDT)
Shipping time depends on your location and the shipping method available for your region. Once your order is fulfilled and handed to the carrier, you’ll get a notification with shipping updates.
Potential Delays
Delays can happen for reasons outside our control, including:
- Incorrect, incomplete, or illegible shipping addresses.
- Carrier delays from missed delivery attempts, weather, or network disruptions.
- Holds due to unexpected stock limitations.
What to Do If Your Order is Late
If your estimated delivery date has passed and your order hasn’t arrived:
- Wait an additional 5 business days first, since occasional carrier delays happen.
- If it still hasn’t arrived after that, contact our support team. We’ll look into it with the carrier and help resolve it.